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Guest
Melissa Shapiro, Career Coach, Talent, & Education Professional
When Melissa was laid off, she used it as a chance to reinvent her career and find her ideal role.
on this episode
Melissa found herself in a really tough position when she was suddenly and unexpectedly laid off from her job. Despite the initial shock and feelings of being out of control, she realized that this could be the perfect chance to pursue the career change she had been contemplating.
She saw this setback as an opportunity to take charge of her future. In the wake of the layoff, Melissa refused to let fear dictate her actions. Instead, she used this time to focus, network, creating valuable connections that would prove essential in her career change.
While others might have rushed into any available job, Melissa was intentional about her next steps. She sought a role that aligned with her passion for building relationships rather than meeting sales quotas. Through her unwavering self-advocacy, she recognized her personal strengths and figured out the right questions to ask in interviews to figure out if roles were a right fit for her.
Throughout the process, Melissa discovered the power of self-awareness, not settling and going after what you truly want. Each step of the way, she was learning more about herself and refining her vision for the future.
What you’ll learn
- Strategies for making a career change after being laid off
- How to turn a professional setback into a boost for your career
- How to approach interviewing after being laid off
- How to stay focused when faced with difficult career change decisions
Melissa Shapiro 00:01
I was really nervous to get back out there just because of being laid off. I was so scared that it would happen to me again. And I think our brains do that to us. Like once we go through something, that's our experience, and that's what we know. So we are told that that's just going to repeat itself.
Introduction 00:24
This is the Happen To Your Career podcast with Scott Anthony Barlow. We hope you stop doing work that doesn't fit you. Figure out what does and make it happen. We help you define the work that is unapologetically you, and then go get it. If you feel like you were meant for more, and you're ready to make a change, keep listening. Here's Scott. Here's Scott. Here's Scott.
Scott Anthony Barlow 00:49
I don't think that there's an ideal time to get laid off or really ever to completely change your career. Happen To Your Career, we've worked with a whole bunch of people that have gone through pretty dramatic situations. It's one thing when you get tired with feeling stuck and decided to make a change. It's another thing when your company calls you and tells you that your time is up. It leaves people feeling pretty uneasy or scared, to put it mildly. You have a tendency when this happens, and I've been there. You feel like your life is out of control, or at least out of your control. But a professional setback might actually lead to a far better opportunity that you've never ever considered before. Our story today is someone who is already contemplating a career change, but that was then laid off before she could position herself for the next move. She discovered that evolving and adapting weren't only important for success, they were absolutely necessary to move up in the professional world.
Melissa Shapiro 01:47
I had that mindset of, "Okay, this next thing, this is going to be it. Like, this is my career. I have to pick the one thing that I'm going to do for the rest of my life."
Scott Anthony Barlow 02:00
That's Melissa Shapiro. She found herself in this really difficult situation. She took her newfound time and energy to focus on asking herself big questions that led to her successful career change.
Melissa Shapiro 02:12
So I basically have a very eclectic background. And, you know, I'm an artist, and I love to sing and perform. And I was actually working as a senior admissions producer at the General Assembly. And I was there for about two years, speaking with students who were really interested in making a career change into the tech world. And I would sort of talk about our programs that we offered, such as a digital marketing program, UX/UI, software development data, and talk about these 12-week life changing bootcamps that the students could take and really make a career change. And that's sort of where all of this fun stuff happened, where I got super interested in helping people with their career changes. I was in the same role for probably about two years. And the part that I loved was kind of the part that I just described, in terms of forming relationships with people and really kind of getting to know their backgrounds and helping them make that career change. But the other part of the role that was the part that I didn't want to pursue anymore was that it was a very sales oriented role in terms of quotas, and having that pressure in terms of filling up our classes and everything like that. So it was just the sales aspect of things that I wanted to get away from and I wanted a more genuine type of relationship building role.
Scott Anthony Barlow 03:44
When you say genuine type of relationship built, what does that mean for you?
Melissa Shapiro 03:49
Yeah. For me, it means that I would be able to talk to people, clients, and students when I wanted to, in terms of when I see fit, and what it would contribute to our goal, whatever that was at the time. And not to fill some sort of quota and fill a sales number basically.
Scott Anthony Barlow 04:14
So was there a, as you were realizing this, was there a time or an 'aha' moment where you're like, "You know, what? Been here for two years. It's time that I transition on to something that's even a better fit." How did that happen for you?
Melissa Shapiro 04:28
Yeah. I think that I was, you know, as we all feel frustrated, and I knew that there were aspects of the role that I really did enjoy. It wasn't like, I hate everything about this that I must leave. But yeah, it got to the point where it was just very, very frustrating. And once you met your quota for that quarter, another quarter would start and you would just kind of start all over again. And it was sort of this never ending cycle. And I felt kind of trapped, in almost like the sales cycle and the numbers of everything. So I just got to a point where I knew that there was just something that was out there for me that was not so sales oriented, and that could still utilize my strengths. And I didn't necessarily know what that was or what it was called. But I felt in my gut that I knew it was there.
Scott Anthony Barlow 05:22
Do you think that since you had transitioned before, because you mentioned offhand, and I know a little bit more to the story. But you had come from a background where, like you said, you were more into performance. And I think you said you enjoy singing, and you had come from that type of area in industry and sector, whatever you want to call that. And you've made this transition the first time around. Did that have any play here into coming to this realization easier? Or it did not really factor in? Tell me how you were thinking about that at the time.
Melissa Shapiro 05:58
Yeah. I think that was a much harder transition from thinking that you wanted to do performance and musical theater and, you know, opera for your entire life, and then realizing that it's just not a lifestyle for you, and that it would never sort of be aligned with your personality and how you want to live your life. I think that was sort of a more really intense realization for me that this thing that I've studied and worked so hard, and training for was not going to be for me. So I think that once I went through that, the other career transitions seemed a lot easier. Because after that big life changing one, I think once you get through something like that, then all of these kinds of pivots in your career and figuring out next steps become a lot more second nature.
Scott Anthony Barlow 06:54
That's so interesting that you put it that way. Because we've seen that a lot behind the scenes and working with people too that it is, how do you want to put it, it is worth it to go through that type of initial transition because of what it teaches you and then makes every single consecutive transition of any kind, more possible, easier, whatever word that you want to use all of the above, in there. So that's really interesting that you observed that in that particular way. So how then did you go about once you had this, the second transition, you're there, you're working, you're in admissions, and you're having this realization that, "You know what, this isn't quite what I want. I enjoy the small piece of it, but certainly not some of the other aspects." What did you end up doing from there? How did that play out?
Melissa Shapiro 07:44
Yeah. So, sort of, at the end of my stint in admissions, I worked on a project with the instructional design team, and I revamped our entire onboarding process, which to me was really interesting, because it combined my education experience with the experience that I had in admissions at General Assembly and using my two years as an admissions producer to refine the way that we onboard new admissions producers. And that was sort of, it was interesting because it combined a lot of different aspects of my skill set that I had never really even thought of before. That was a really cool project. And I got to work with the instructional design team. And I had a really good time doing it. And then I started thinking about possibly doing course creation and things like that. And I had a small period as an instructional designer that I did sort of get to do that. But then unfortunately, I was laid off after three months from that job. So that was right before I entered into the Career Change Bootcamp, but it was still just really interesting. And I would, from that, I would kind of say, I would encourage people to really look in terms of their role holistically and see, "What am I interested in?" Maybe it's not a completely other different role at the company, but what can I do in my role that I could bring more of myself." And that's sort of what I learned from that experience, that you could always look for opportunities and sort of jump on, when you find something interesting and see where that takes you.
Scott Anthony Barlow 09:27
I think that's so great. First of all, because, one, if you're not actively looking for those opportunities, as you put them, to bring more of yourself to a particular situation, whether that's a job or interaction, whatever it happens to be, you're unlikely to find them. It's not going to, a lot of the times, just show up. And that's part of what I think can lead people down the road to frustration. So I think that that's super cool, that you were actively looking for was opportunities in one way or another. Because clearly, it gave you more input and more feedback into some of the things that you do enjoy. And it also gave you more input and feedback into what you can do and whether or not this could be another good situation for you, in one way or another.
Melissa Shapiro 10:19
It's a great skill set to have too. I have a portfolio piece of it, you know.
Scott Anthony Barlow 10:24
Do you, really?
Melissa Shapiro 10:25
Yeah. I have what I designed. So I gotta keep that, which is pretty cool. And you know, something you can kind of pull out of your back pocket.
Scott Anthony Barlow 10:34
I made this.
Melissa Shapiro 10:37
I did that.
Scott Anthony Barlow 10:39
Very cool. So then, there was this stint in between, and you got the opportunity to experiment with that in some ways. Obviously, you got laid off from there, then we got the opportunity to interact with you in Career Change Bootcamp. So what happened at that point? Because this wasn't just instant magic, or anything else along those lines, like, boom, make the next shift, or boom, I figure out what I want to do for the rest of my life. That's not how it works. But what did happen for you?
Melissa Shapiro 11:08
Oh, yeah. At that point, while I was looking into Career Change Bootcamp for a while, even when I was at, you know, General Assembly and just doing some research, in terms of wanting to figure out something that would be fulfilling for a while for me, I think that it was finally the right time. And I didn't know that I would be getting laid off from this job. And I signed up for Career Change Bootcamp, I think it was like, a week before I got laid off, which was just insane. The timing. And I just started it. And I remember I wrote you guys, and I was like, "I just got laid off from this job. I'm so happy that I enrolled in this program." And it just was the perfect time. And I had the time now to invest into the Career Change Bootcamp.
Scott Anthony Barlow 12:03
That's so funny, because I would say that after interacting with literally thousands of people that have gotten laid off, in one way or another, that rarely is there a good time to get laid off. However, I think your situation falls into the small percentage of folks that may be created that good time. And I think that that's something that I've observed just as I've gotten to know you a little bit. That part of the reason, timing has a tendency to work out great for you, is because you're continuously taking one action or another, always looking forward in terms of, "Hey, what can I be doing? Where is that opportunity? What is the next step? What is going to push me forward in the way that I want to?" And so I would advocate that maybe it wasn't entirely luck, that it was, although you can't control all circumstances or anything like that, that part of the reason it created a good time was because you had some involvement with it. Is that a fair statement?
Melissa Shapiro 13:02
It's fair. I had been interested in Career Change Bootcamp for a while, but it still, just was that, it was what I needed. You know, it was that positive light in that time of ,sort of, complete shock.
Scott Anthony Barlow 13:16
Yeah, absolutely. When you think back to that time where you got laid off, and you were just beginning to work with us, and just beginning to really go through this type of transition, again, if you will. What were some of the first things that you did that really helped set you up to make this a good transition for you?
Melissa Shapiro 13:38
Yeah, I really had that time, like I said. So in my mind, I said, "Okay, I'm going to take advantage of this time. And I'm really going to get focused. And I'm going to put all of my energy into investing into this program, because that's the best gift that I can give myself." You know, I was getting severance. I was getting unemployment. So I wasn't super, super stressed. But I would rather take more time to find something that was more aligned with what I was looking for, than just jumping into something else. So it did take a little bit longer than I wanted it to, but I think it was still pretty fast in terms of the way things move job wise. But that's what I said to myself. I said, "Listen, use this as a gift. Really use this time and jump into this program, do everything you need to do and more network, reach out to people on LinkedIn, reach out to all of your connections and really take advantage of this opportunity."
Scott Anthony Barlow 14:42
What do you feel like were some of the harder parts for you as you made this transition?
Melissa Shapiro 14:47
Yeah, I think just some actually raw human emotion and feelings. I think I was really nervous to get back out there just because of being laid off. I was so scared that it would happen to me again. And I think our brains do that to us, like, once we go through something, that's our experience, and that's what we know. So we are told that that's just going to repeat itself. I think what was hard was still continuing to have that frustration and sending out those messages and applying for jobs and then tailoring all of my materials and just having that frustration of, "Why isn't it happening now? Why isn't it happening faster?" And I think we all experienced that. But I think just to focus on keep doing what you're doing, and not that necessarily what you're doing is wrong. It's just not everyone is going to get back to you.
Scott Anthony Barlow 15:38
What did you do? Or what did you experience that worked well for you to help speed up the process? Or what are the things that you saw, as you were going through it that like, "Yeah, this is working for it", and gave you those little glimmers of hope, even though it didn't feel like it was going as fast as you wanted?
Melissa Shapiro 15:58
I had so much time too. I wasn't doing another job while I was job searching. So I had been putting all my effort into it. It was just a little frustrating to put 150% into it and getting little things here and there. But just not hearing from as many people as I wanted to. But I think what worked well for me was following the bootcamp modules, and really following the order and doing each module diligently and then having the next one sort of build upon the one beforehand. And having a curriculum that just made sense, I had never gone through an actual career coaching, like bootcamp and course. So I think this particular model was really helpful for me in terms of figuring out what my strengths are, how to build upon those strengths, what other people said my strengths were that I knew, and building my ideal career profile, and then learning how to reach out to people properly, really following up, asking the right interview questions, really being able to advocate for myself, because I knew myself so much better throughout that process. And therefore my interviews were way more genuine and sincere. And obviously, I mean, Kelly was just wonderful and had such great suggestions. Any question I had for her, she would answer and just have really, really good innovative ideas.
Scott Anthony Barlow 17:29
Okay, so I have one big question that, because we've got... Everybody that's listening to this right now, that most of the time, all of our listeners are in the place where they are wanting to make a change, in the process of making the change, or thinking about making the change. And I want to take you back to where you were going to make a change because this was thrust upon you in one way or another and didn't expect it. And although the timing worked out well for you, as you said, it was still a little bit worrisome, and still a little bit scary in terms of, "Hey, well, what if this happens again, or anything else?" So when somebody's in that place, and they're right on the beginning stages of making change for one reason or another, what advice would you give them?
Melissa Shapiro 18:21
I would say, do whatever you need to do to fight the fear, then just do it. You're going to have those voices, you know, you're going to have the negativity, you're going to have your mind try and play tricks on you and bring up prior experiences or things that you were scared of that happened in workplace settings before. And you really have to just tell your brain, "No, this is new. This is different. We're trying a new approach this time, we're going to get what we want. And we're going to advocate for ourselves." And I think that, you know, in every situation, I think our minds play tricks on us. And I think we need to have the self love and self respect for ourselves to be able to talk those voices down and to be logical and loving to ourselves.
Scott Anthony Barlow 19:09
What do you feel like worked for you to do exactly that? To fight that fear and be able to control those voices, or at least fend off those voices that are in your head.
Melissa Shapiro 19:20
Well, I'm someone who do meditate every day. And I think that's something that helps me really focus. But it takes practice. I think just really knowing yourself and doing that work to understand what those anxieties are for you, it's different for everyone, obviously, based on all of our previous experiences, but to really listen to what's fear based versus what's based on fact. And I think sometimes journaling, sometimes doing a visualization, whatever you need to do to kind of figure out what the differences are, I think that's what you need to do and then you need to talk to that voice and just say, "This is a fear based voice. This is not reality. This is something that's trying to stop me from making this change." Because change is unknown, as we all know, and our brain protects us from the unknown. So just really applying that positivity, "This is going to be better than where I am now. This is only going to get better." So just reaffirming that over and over.
Scott Anthony Barlow 20:25
I think that's great. And I also, speaking of fear, speaking of change, and speaking of resisting change, or even continuous change, you and I, before we hit the record button, had a little bit of a conversation about how this is continually evolving for you, too. And one of the things I heard you say at the beginning of our conversation right now, is that one of the things that you really responded or gravitated to was helping people make different types of choices. And we got to talk a little bit about your interest in continuing to help people do that in their career down the road, as well, and even expressed interest about becoming a career coach in one fashion or another. And I think that's super cool. Obviously, I'm a little biased. We've got an entire team of career coaches. So you might imagine that I'm a fan. However, I think the thing that was really interesting to me is, you've done such a great job of jumping into this idea of, it's not a... make the decision, figure out the perfect thing, and then be done with it. Instead, it is really this mentality of continuing to evolve what it is that you want. I think you've done such a great job of that. So I'm curious, what has helped you in getting there to think about it that way? And then two, what advice would you offer other people in that realm too, about how to think about their career and their life as it relates to what they want to need and that evolution?
Melissa Shapiro 21:52
That's a good question. And I think that I did have that mindset of, I think part of the pressure too before CCB was that I had that mindset of, "Okay, this next thing, this is going to be it. Like, this is my career. I have to pick the one thing that I'm going to do for the rest of my life."
Scott Anthony Barlow 22:13
Forever.
Melissa Shapiro 22:16
Forever and ever and ever. And I think that is such a scary thought. It really is. I think that thought alone paralyzes us, because we feel trapped. If you think about doing one thing forever, you freeze up. You need to feel like that freedom, that flexibility, because life is changing, and life is ever evolving. And you know, your career is part of your life. I'm not the person I was 10 years ago, even. We are always changing, and we're always evolving. And I think the roadmap that the Career Change Bootcamp gave me is applicable to all of those career stages and all of those changes, because you can keep using it over and over and over again and reevaluate where you are. And that's what's so great about it. It's not like a one time thing, and that's all you can use it for. You can go back, and you can do it all over again, a year later, two years later, 10 years later. So I really appreciated that. And I think learning that formula really made me realize that this is something that is going to evolve, and it's okay. I can let myself evolve. I can continue to utilize this for my life.
Scott Anthony Barlow 23:34
What do you think there... Because I know that that pressure is there for many different people. But for you, where did you think that that pressure of, "I must figure this out. And it will be the last time.", and everything else that comes along with it. Where do you think that that came from for you, personally?
Melissa Shapiro 23:50
I think it's a generational thing, to be honest. I grew up with parents who were very much setting their jobs. They are still both doing the same job that they started out doing. So they're both lawyers and they're still practicing, and they're in the same office. And so I think that I just didn't really grow up with people who change their careers. And I think obviously, as time goes on, we're seeing younger generations changing their careers, you know, all the time now. But, I think that's sort of a new thing still, and not everyone is on board with it. And I think there's, you know, there's all of this pressure too, or when recruiters like, look at your resume, and they're like, "Oh, you did so many different things. Like, that's bad. Why can't you stay in one place?" Like, we're still told about that. It's still talked about having different jobs on your resume, a lot of different jobs, not necessarily a good thing. So I think that times are changing and that's ever evolving and I think there's a new kind of status quo on that whole thought process. But yeah, I think to some extent, I think that pressure is kind of still there.
Scott Anthony Barlow 25:10
That's so interesting that you bring it up in that way. And I appreciate you sharing that. Because I do think that that's something that many people go through for that reason too. I haven't been able to find out like a technical scientific name for why that happens. But internally, here at Happen To Your Career, we call that the "exposure problem". You haven't been exposed to something so you don't even recognize that it could be possible in one way or another. And therefore, it isn't a real possibility in your world until that exposure to it happens in one way, shape, or form. And I know, geez, even for me, coming out of college, I actually used to own a small business, profitable small business, that put me through college and everything. And I actually sold that business when I was leaving college. And then because I didn't realize that that was a real thing. Like you could own a business. And that would be like your job or whatever. And, yeah, so I sold the business and properly went out to find my job in the workplace. And everybody's got a different pathway. But the reason I did that is because I wasn't exposed to anybody else that did that as a real thing. Instead, I was exposed to lots of other people that said, "You go to college, you get a job coming out of college, and then that's what you do forever."
Melissa Shapiro 26:30
Yeah, it is really, really interesting. And to see how that continues to evolve.
Scott Anthony Barlow 26:35
Do you, just as we're wrapping up here, I know that for you, you feel like you had lots of time. Maybe compared to even the average person because, you know, the timing, I don't know, the timing converged in near the layoff, like, all that stuff, whatever you'd like to call it. But I've been through transitions that way where I have had literally the entire week, week after week, to be able to sink into finding my next step. I've done that. I've also done it the other way, many times too, where I'm pursuing something at the same time, as I'm working a full time job and have many other obligations, and having done it both ways. Neither is easy. They have different challenges. But my question to you is, what did you find that helped you continually focus on and continue to take action during that short period of time? What worked for you?
Melissa Shapiro 27:35
I think a combination of things worked for me. I think part of it is just the kind of person that I am. I've always been extremely motivated. And I think I had so much time to think and strategize that I really kind of put all my eggs in that basket, for lack of a better term. But I just really like turned on that switch off, "this is what you're going to focus on right now." Like you invested your time and your money in this bootcamp, like let's do that, like, this is it. This is what we're doing now. But I think for a lot of other people, like it's not as easy to get through all of the modules as quickly if they're juggling a million other things. So I would probably just say to schedule it. If you don't have the time, you know, all that time of not having a regular nine to five type of role, I would say to just go into your calendar, literally block the time off every single day, and write down what you're gonna do, and stick to it. Because if you don't map it out, and you don't create the space for it, you're not going to do it. So I mean, your career coach is definitely there to help motivate you, and to help guide you through the process. But it is on the individual as well, to actually do the work. No one can force you to do the work. So I would definitely say that to carve out the time, realize how important it is, realize how important this is for your life and to be happier and block that time out in your schedule.
Scott Anthony Barlow 29:11
One of the things I don't think we've ever discussed on the podcast before that I'm curious what your opinion would be, because I think you did a great job with it. How do you feel like people can get the most out of a coach that they're working with? How do you think that they can leverage a coach? And part of the reason why I'm interested in your opinion and perspective on this is because you have been interested in becoming a career coach, too. So you've got kind of all the different sides in there. So what do you feel like has worked for you to really leverage your coach?
Melissa Shapiro 29:42
Yeah, I think, really understanding where the blocks come up. Like you don't have to necessarily speak to your coach about every single thing in every single module just because it's coming up. If you're getting through something and you can easily do that on your own and you understand it and you don't need to question it, then you know, you don't have to bring that up with your coach. So while there is this pathway to the program, your career coaching sessions are planned by you. If you want to focus more time on your five signature strengths module, and you want to understand how that works in real world situations, and maybe like the anti-strength and how that can hinder you, you can focus on that. If you want to focus on your ideal career profile, and why that's important and strategize and kind of get there in the future, you can focus on that. You're not, like, trapped into focusing on one module per coaching session. I would say, to make notes while you're going through the material of things that are coming up for you, maybe, like, blockages or just questions you may have or things you don't understand or want clarity on and mark that down and to really focus on that.
Scott Anthony Barlow 31:02
Hey if you love this story where we talk through and walk you through step by step how someone got to more meaningful work, then you'll absolutely love our audiobook– Happen to Your Career: An Unconventional Approach to Career Change and Meaningful Work. I even got to narrate it, which was so fun, and something that I really enjoy doing and will definitely do for future books as well. But it also contains firsthand accounts from career changers on how they made the move to more meaningful work. Just like we include on the podcast here and actually has been called the best audio book experience ever by some reviewers. You can find those reviews and the book itself on Audible, Amazon or any other place where books are sold. Seriously, just pause this right now and go over to Amazon or Audible or wherever you want and download it. You can be reading it and started on your career change in literally seconds.
Scott Anthony Barlow 31:57
Now here's a sneak peek into what's coming up next week right here on Happen To Your Career.
Speaker 3 32:02
The whole society, "Oh, you should, kinds of things, you should answer questions this way. This is how you should be for a hiring manager, right?" And then six months, it's like, "Wow, I don't like this job. Well, how did I not notice all the things", right?
Scott Anthony Barlow 32:17
We get questions from clients all the time, things like, "How do I stand out in an interview? What do hiring managers actually want to know in this interview?" But these questions, well, we're honored to be able to answer them. I would argue that they're the wrong questions. Do you just want to stand out to stand out just to get a job? Or are you wanting to dig in and make sure this move is intentional and that it's the right fit for you? Interviews, as it turns out, are a two way street. And the first interview is the foundation for setting up the future of your work there. So the true question is, "How do I show up as myself in an interviewer?" Because you don't know what they're going to ask. But there are many things you can do to prepare.
Scott Anthony Barlow 33:01
All that and plenty more next week right here on Happen To Your Career. Make sure that you don't miss it. And if you haven't already, click Subscribe on your podcast player so that you can download this podcast in your sleep, and you get it automatically, even the bonus episodes every single week, sometimes multiple times a week. Until next week. Adios. I'm out.
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